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Shipping Policy

A legal disclaimer

​Our Shipping Policy was last updated on 20th August 2024

Interpretation and Definitions
Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Disclaimer:

 

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Energetic Alchemy

  • "Goods" refers to the items offered for sale on the Service.

  • "Orders" means a request by You to purchase Goods from Us.

  • "Service" refers to the Website.

  • "Website" refers to Energetic Alchemy accessible from www.energeticalchemy.me

  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Shipping Policy - the basics
Shipment processing times

 

All Orders are processed within 3-10 business days. Orders are not shipped or delivered on weekends or holidays.

 

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

 

Shipping charges for Your Orders will be calculated and displayed at checkout.

 

  • Shipping method: FedEx Standard (USA)
    Shipment cost: $50.00 USD
    Estimated delivery time: 3-5 business days

 

  • Shipping method: FedEx International
    Shipment cost: $120.00 USD
    Estimated delivery time: 5-10 business days

 

  • Prices are subject to changes.

 

Overnight delivery is not available.

 

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

 

Energetic Alchemy ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

 

Energetic Alchemy is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

 

Energetic Alchemy is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

Contact Information

If you have any questions about this Shipping Policy, You can contact Us:

 

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